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O365 Advanced threat protection policy violations via emails to ServiceNOW Inbound Action to Event Management.

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O365_ATP2SNOWEM

O365 Advanced threat protection policy violations via emails to ServiceNOW Inbound Action to Event Management.

Currently Microsoft O365 ATP only allows email based notifications. To integrate this into ServiceNOW you will need to send emails for all policy violations to [email protected] Under Inbound Actions - you will create a new action. Set Target table as em_event Action type is Record Action Applciation is Global Active is checked. Under Menu "When to Run" Type is New Condition is Headers contain "[email protected]"

The Action Scipt is posted to this repo.

PDF document has the screen shots from my ServiceNOW Dev instance showing how to configure the event rules and event field mappings.

Only item I have not listed is the Alert to Incident Task & Action. That is specific to your own internal security processes.

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