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Customize bounce template for mailserver #508

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@jfly jfly commented Nov 9, 2024

The default template tells you to "please send mail to postmaster" which isn't very actionable (what's the postmaster?). This directs people to a place where they can actually get help.

Before

2024-11-09_11-48-13_pattern

After

2024-11-09_12-25-36_pattern

Alternatives considered

  • We could set up a mailing list for the infra team, and direct people to it
  • We could direct people to reach out to the infra team over matrix

The default template tells you to "please send mail to postmaster"
which isn't very actionable (what's the postmaster?). This directs
people to a place where they can actually get help.
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