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SMS Messages Not Received #92

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iachievedit opened this issue Jan 28, 2023 · 3 comments
Open

SMS Messages Not Received #92

iachievedit opened this issue Jan 28, 2023 · 3 comments

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@iachievedit
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Has anyone successfully sent an SMS from the DevKit and received it on a phone?

My phone carrier is ATT, and the following:

modem sms send 0 NUMBER "hello world!"

does not work for NUMBER being any form of NNNNNNNNNN, 1NNNNNNNNNN, +1NNNNNNNNNN. I'm familiar with carrier filtering so it could be that, but was curious as to whether something else is preventing the receipt.

@jtbaumann
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This is likely due to the SIM card in use on the DevBoard; while SMS is supported, on the provided SIMs it is not possible to send SMS message from the board, and receipt of SMS messages is only possible from backend API.

@iachievedit
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Thanks @jtbaumann. That is interesting given the documentation's reference to trying out sending an SMS. https://devedge.t-mobile.com/documentation-hub/iot-developer-kit/interacting-with-the-kit-at-cli-via-tmo-shell

Is there a support channel by which to request the shipped SIM be enabled on the network for SMS?

@jtbaumann
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Unfortunately, peer to peer messaging is disabled by default on the plan and not adjustable at this time. I am unsure of any support channel to reach out to for this issue.

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