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[BUG] Stripe-Android SDK not approved for use in child-directed services #7361

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aadarsh-patel opened this issue Sep 28, 2023 · 1 comment
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@aadarsh-patel
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Summary

We received a rejection notice from the Google Play Store for our app, citing a violation of the Families Policy Requirements. The issue was related to the inclusion of non-certified ad SDKs or SDKs not approved for use in child-directed services they didn't specified the Stripe SDK. But after reviewing the rejection notice, we promptly removed the Stripe SDK from our app and resubmitted it for review, which resulted in approval.

Steps to reproduce

  1. Create a flutter project
  2. Install flutter_stripe 9.4.0
  3. Go to Play store console > App Content > Target audience and content, and select the ages from 5 and under to 12 years old.
  4. Submit the appbundle for review

Output

Hi Developers at _______,

After a recent review, we’ve found an issue with your app, _______. See below for more information about your app’s status and how to correct the issue.

Publishing status: Rejected

Your app has been rejected and wasn't published due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play.

Issue: Violation of Families Policy Requirements

We have detected that your app includes non-certified ad SDKs or SDKs that are not approved for use in child-directed services. Any SDKs used in the app must be appropriate for use in child-directed services. Additionally, apps that solely target children must not contain any SDKs that are not approved for use in child-directed services, including ads SDKs. Apps in the Families program must only use ad SDKs that have certified their compliance with the Families Ads Program.

Next steps: Submit your updated app for another review

Review the Families Policy Requirements, and Ads and Monetization policy for more information.
Make appropriate changes to your app, and be sure to remove any non-certified ad SDKs or SDKs that are not approved for use in child-directed services. Remember, apps in the Families program that use ad SDKs for serving ads must only use ad SDKs that have certified their compliance with the Families Ads Program. Additionally, all other SDKs used in your app must be appropriate to be used in child-directed services.
Before submitting your app, make sure that your app is compliant with all other Developer Program Policies.
Select Store presence > Store listing, and click Resubmit app.
Contact support

If you’ve reviewed the policy and believe our decision may have been in error, please reach out to our policy support team. We’ll get back to you within 2 business days.

Please help us improve the developer experience by completing this two-question survey.

The Google Play Team

Android version

compileSdkVersion 33
minSdkVersion 21
targetSdkVersion 33

Dependency Versions

Flutter: 3.7.12
flutter-stripe: 9.4.0
stripe-android: 20.28.3
Android Gradle Plugin: 7.2.0
Gradle: 7.5-all

Other information

Similar to #5013

@aadarsh-patel
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Hey @remonh87,
Do you have any suggestions to solve this issue?

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