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Error on Eco-Score A+ page: MongoDB Database Error #11033

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N3jm4n opened this issue Nov 21, 2024 · 0 comments
Open

Error on Eco-Score A+ page: MongoDB Database Error #11033

N3jm4n opened this issue Nov 21, 2024 · 0 comments

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@N3jm4n
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N3jm4n commented Nov 21, 2024

What

When attempting to access the following link on Google Chrome:
https://world.openfoodfacts.org/eco-score/a-plus/890, the page does not load correctly. Instead, the following error message is displayed:

Software error:
MongoDB::DatabaseError: multiplanner encountered a failure while selecting best plan :: caused by :: operation exceeded time limit

Steps to reproduce the behavior

  1. Open Google Chrome browser.
  2. Navigate to https://world.openfoodfacts.org/eco-score/a-plus/890.
  3. See error

Expected behavior

The page should load without errors and display the Eco-Score A+ details.

Type of device

Browser: Google Chrome
Version: 131.0.6778.71

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