Newly created subfolder is not visible

[ratermir]

Steps to reproduce

1. go to mail app
2. open some mail folder
3. cerate new subfolder (in NC terminology it is "submailbox" ????)
4. subfolder should be visible under the parent folder, but it isn't and can't be selcted as a target for messafes

Expected behavior

Subfolder is visible in the folder structure (under its expected parent) and can be selected as a target

Actual behavior

When I went to other mail client (roundcube), the folder was there, but it was marked as "inactive". When I activated it in the roundcube (by clicking at the switch button), it became visible also in the NC mail.

Mail app version

4.0.2

Nextcloud version

30.0.1

Mailserver or service

mailu

Operating system

Linux (in Docker)

PHP engine version

PHP 8.2

Nextcloud memory caching

No response

Web server

Nginx

Database

PostgreSQL

Additional info

Also, I would think about change name from "submailbox" to "folder/subfolder", as it is usual in other email clients.

[GretaD]

Hello,
yes, we call it a mailbox because its a box with mails :)

i tried to reproduce this issue and i cannot. See the video below. The submailbox takes a couple of second to show up sometimes. Do you see any error when you click save for the submailbox?

Screencast.from.2024-10-31.13-49-25.mp4

[ratermir]

Behaviour in my installation is still as I described, but it could be by (mis)setup of my mail server. The fplders are created as "hidden" or somethinh like this (even if in snappy mail - also part of Nextcloud) they are created correctly.

If this is only my issue, we can also close this ticket.