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Some courses are having duplicate teams created #2629

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calmills opened this issue Sep 5, 2024 · 1 comment
Open

Some courses are having duplicate teams created #2629

calmills opened this issue Sep 5, 2024 · 1 comment
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Feature - teams integration Issue type - help wanted General questions on how to use the plugins, e.g. configurations etc. Plugin - local_o365 Status - need more info Further information requested to triage the issue.

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@calmills
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calmills commented Sep 5, 2024

We're running Moodle 4.4.2 and plugin version 4.4.

We've just ran our initial sync to create teams for a defined list of courses but we've noticed some (about 5%) have duplicated. They seem to have been created seconds apart.

As an example this single course now has 2 teams, 1 was created a few seconds after the other,

Screenshot from 2024-09-05 13-15-21

Below is the team created. The second has a number appended to the email.
Screenshot from 2024-09-05 13-16-38

Both teams contain the exact same users and we're completely confused by how this is even possible.

@weilai-irl
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Hi @calmills

This is an odd one and I haven't seen behaviours like this before.

Could you find the task log for the task run that created the duplicate, and find the section about the course into a note? You should be able to identify it by the course ID.

Regards,
Lai

@weilai-irl weilai-irl self-assigned this Oct 1, 2024
@weilai-irl weilai-irl added Issue type - help wanted General questions on how to use the plugins, e.g. configurations etc. Status - need more info Further information requested to triage the issue. Feature - teams integration Plugin - local_o365 labels Oct 1, 2024
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Labels
Feature - teams integration Issue type - help wanted General questions on how to use the plugins, e.g. configurations etc. Plugin - local_o365 Status - need more info Further information requested to triage the issue.
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