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Obsidian integration "Error retrieving cite key" #388

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macmyn opened this issue Aug 21, 2024 · 2 comments
Open

Obsidian integration "Error retrieving cite key" #388

macmyn opened this issue Aug 21, 2024 · 2 comments

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@macmyn
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macmyn commented Aug 21, 2024

When importing notes I get the following error:

Error retrieving cite key
net:ERROR_EMPTY_RESPONSE

and Zotero immediately crashes. This worked a couple of weeks ago, and has persisted through recent update.

I have the most up-to-date versions of Better Bibtex in Zotero and of Zotero Integration as of today
Better bibtex: 6.7.222
Zotero Integration: 3.2.1

@ahmedselim2017
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ahmedselim2017 commented Aug 30, 2024

Hi, I have the same issue too. It is probably about the Zotero 7 update as the issue disappeared when I downgraded to Zotero 6.

@pcote95
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pcote95 commented Sep 6, 2024

I had the same issue and I found a way around.
On my machine (Ubuntu 22.04.3 LTS), Zotero 7 was installed from the software manager gnome-software. I uninstalled it and reinstalled it from the tarball archive following the official documentation. Now it's working fine.

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