"Welcome to Joomla" guide for J!5.2 creating endless loop

[trogladyte]

Steps to reproduce the issue

Install new 5.2 installation. Open up backend/administrator.

Expected result

To be able to edit.

Actual result

VIDEO ON LOOM: https://www.loom.com/share/188f18f3bc8e ... 9af772783c

System information (as much as possible)

FPA at https://forum.joomla.org/viewtopic.php?f=834&t=1012790&e=1&view=unread#p3733254

Additional comments

For upgrades, I found that some sites I had altered the .htaccess file using the automated process in JCH Optimize. Removing the lines inserted by JCH fixed the site. However, for new installs, the only way to overcome this is to go into PHPMyAdmin and set this guide/tour to "0" to turn it off.

[trogladyte]

Sorry, Loom URL didn't post correctly. It should be https://www.loom.com/share/188f18f3bc8e4da086438085e0a930f8?sid=4a85233a-aa8e-4e04-a529-d19af772783c

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[Webdongle]

If jch optimize is causing problems with updates then the problem is with the extension not a Joomla issue
So before you update
Disable it
Clear cache
Remove it's code from the .htaccess

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_{This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44328.}

[trogladyte]

@Webdongle - that's only if it's an upgrade. It's also doing it for brand new 5.2 installs without JCH installed (no thing extra installed).

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_{This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44328.}

[Kubik-Rubik]

This happens if the corresponding Guided Tours component (com_guidedtours) has been disabled manually before the upgrade to Joomla! 5.2 by the user since the request in the modal window triggered by the plugin goes directly to the component, and the system returns a 404 status error:

Either the plugin should handle this request to hide the modal window or a check must be added to determine whether the component is enabled. If not, it must be enabled automatically during the update process.

[trogladyte]

I had to do another install yesterday. Just went into PHPMyAdmin and turned off the last entry under guided tours before logging into the Joomla Admin. A repair/work-around to the issue, but not a fix.

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_{This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/44328.}

[brianteeman]

Unable to replicate this on a clean install

[obuisard]

This usually happens when the component is disabled but not the plugin.

[trogladyte]

It happens on a brand-new, out-of-the-box install. It happens to me every time and the only way out of the loop is to go into PHPMyAdmin and unpublish the tour.

[brianteeman]

tried again and still cannot replicate this on a clean install