Restore from backup never completes and silently fails if attempting to restore from newer supervisor version.

[bharvey88]

Describe the issue you are experiencing

i think i found a bug or at the very least non-ideal-behavior from haos. i tried restoring from backup on a brand new install on the landing page after flashing an ssd - > try to backup -> just spins forever -> i eventually reload the gui, and it acts like i never even started a restore.

I finally set it up as a new device and then restore from backup and see an error when scrolling down about my supervisor version being too new (i'm running beta haos). I realize this is expected behavior ultimately, but from an onboarding perspective with restoring from backup this seems like an issue? it should at least pop up with an error and not just spin forever acting like it's doing something right?

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

13.2rc1

Did the problem occur after upgrading the Operating System?

No

Hardware details

beelink n100 mini pc s12 pro bare metal haos install

Steps to reproduce the issue

1.attempt to restore from backup on a brand new haos install using newer supervisor version than you flashed to the ssd
2.it just loads forever and if you reload the browser page it acts like it never started the restore.
3.
...

Anything in the Supervisor logs that might be useful for us?

no

Anything in the Host logs that might be useful for us?

no

System information

System Information

version	core-2024.10.1
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.52-haos
arch	x86_64
timezone	America/Chicago
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	5000
Installed Version	2.0.1
Stage	running
Available Repositories	1435
Downloaded Repositories	50

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 13.2.rc1
update_channel	beta
supervisor_version	supervisor-2024.10.0
agent_version	1.6.0
docker_version	27.2.0
disk_total	457.7 GB
disk_used	52.3 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	Matter Server (6.5.1), Samba share (12.3.2), APC UPS Daemon (No USB) (1.9), AdGuard Home (5.1.4), Advanced SSH & Web Terminal (19.0.0), AirCast (4.2.2), Dashstream (1.0.1), DbStats (0.5.11), ESPHome (2024.9.2), Frigate (0.14.1), Frigate Beta (0.14.1), Hyperion.NG (2.0.16), Mosquitto broker (6.4.1), Music Assistant Server (2.2.7), Nextcloud Backup (0.17.7), Piper (1.5.2), Studio Code Server (5.17.1), Tailscale (0.22.1), Tailscale with features (0.22.1.0), TubesZB TI CC2652 FW Flasher (0.3.5.2), Whisper (2.1.2), Z-Wave JS UI (3.13.2), Zigbee2MQTT (1.40.2-1), openWakeWord (1.10.0)

keymaster

zwave_integration	zwave_js
network_status	on

Dashboards

dashboards	2
resources	17
views	15
mode	storage

Recorder

oldest_recorder_run	September 6, 2024 at 8:08 PM
current_recorder_run	October 4, 2024 at 1:59 PM
estimated_db_size	5151.56 MiB
database_engine	sqlite
database_version	3.45.3

Additional information

No response

[rafikowicz]

I had the same problem today when I wanted to restore a backup created on supervisor version 2024.11.3, and the latest supervisor version on the new instance is currently 2024.11.2 (global supervisor issue).
I lost a lot of time waiting on the restore backup view, while the backup actually failed at the very beginning without any information. I only discovered this error after creating a clean HA account and trying to restore the backup from the Settings -> System view.