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2017-04-27

{:shortdesc: .shortdesc} {:codeblock: .codeblock} {:screen: .screen} {:new_window: target="_blank"} {:pre: .pre} {:table: .aria-labeledby="caption"}

Managing virtual servers

{: #managing-virtual-servers}

From the Device List, you can manage virtual servers and other devices such as bare metal servers and VLAN firewalls. {:shortdesc}

In the device list, virtual servers have a device type of Virtual. Bare metal servers are indicated with the device type of Server. Dedicated hosts have a device type of Dedicated Virtual Host. Many interactions available for the devices are similar, but each type of device also has device-specific interactions.

The following virtual server management tasks are available to you from the device list:

  • Reboot - immediately power off a device and then power it back on again.
  • Power On / Off - remotely turn a device on or off.
  • Rename - change or update a device name.
  • Cancel - terminate use of a device. Devices can be canceled immediately or on a billing anniversary. Refunds cannot be given for immediate cancellations.

Complete the following steps to perform management tasks for your virtual servers from the Device List in the Customer Portal:

  1. Log in to the Customer Portal External link icon{: new_window} using your unique credentials.
  2. From the Devices menu, select Device List.
  3. Click Actions for the device you want to manage and select the desired management task.

Tip: You can interact with servers in the Customer Portal in both the Snapshot view (a summary of your device) and on the Device Details screen (a fully detailed list). To view and interact with your server in the Snapshot View, click the arrow next to the Device Name to expand the view. To view and interact with your server on the Device Details screen, click the Device Name of the server.