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Error: "The extension failed to load properly. It might not be able to intercept network requests." #1653
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It's probably https://groups.google.com/a/chromium.org/g/chromium-extensions/c/cbERJLSL11A |
@ghostwords Thanks for the link! I'm not sure what happen in Ghostery if chrome.storage.local being temporarily unavailable at service worker startup. We don't have monitoring to detect such errors at the moment, so I can neither confirm nor rule it out. Another possibility that we are investigating: if multiple extensions are installed, perhaps the global rule limit could be exceeded and causing this error. |
I cannot confirm that we are affected; but as an experiment, I added this before the startup:
As expected, the extension no longer works, but the error messages are slightly different:
From a user perspective, you can still use the UI and it appears as if it is correctly set up; but the adblocker does not work. So, it may be a different problem, but could explain some of generic reports stating that nothing is working. |
Could be coincidence, but so far the reports that included details were all for Chrome on Windows 7. The sample size is very small, but it could be the core of the problem. Note: Chrome is no longer supported on Windows 7 (source: https://support.google.com/chrome/a/answer/7100626?hl=en):
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Windows 10 patched thru end of May 2024. Error Msg: The extension failed to load properly. It might not be able to intercept network requests. Error in event handler: TypeError: Cannot read properties of undefined (reading 'pipelineSteps') at RequestReporter.recordClick (chrome-extension://mlomiejdfkolichcflejclcbmpeaniij/node_modules/@whotracksme/webextension-packages/packages/reporting/src/request-reporter.js:95:25) at chrome-extension://mlomiejdfkolichcflejclcbmpeaniij/background/reporting/webrequest-reporter.js:85:26 DNR - Error while updating lists: Error: Internal error. import { observe, isGlobalPaused, ENGINES } from '../store/options.js'; /**
const PAUSE_RULE_PRIORITY = 10000000; { // Ensure that DNR rulesets are equal to those from options.
}); observe('paused', async (paused, prevPaused) => { |
@CDR-DPH Thanks for the report! Can you please share, which Browser and which version you are using?
I have seen this error message. It looks like the browser bug described here: #1554 I thought it is fixed and will automatically recover, so I closed it. But perhaps I was too early. Since I was affected by it as well, I can confirm that adblocking is then completely broken. Uninstalling and reininstalling the extension may help. Looking at the bug reports, we had a single other report on Windows 10, but lots of reports for Windows 7/8. So, it is safe to say that there is a problem on Windows >=10; but given that practically all reports are from 7/8 - now with only a few percent market share - it looks like there are independent problems. |
Using SRWare’s Iron bowerer – chromium derivative. Version 122.0.0
I have reinstalled ghostery numerous times but no luck.
Thx for following up.
From: Philipp Claßen ***@***.***>
Sent: Friday, June 14, 2024 12:26
To: ghostery/ghostery-extension ***@***.***>
Cc: CDR-DPH ***@***.***>; Mention ***@***.***>
Subject: Re: [ghostery/ghostery-extension] Error: "The extension failed to load properly. It might not be able to intercept network requests." (Issue #1653)
@CDR-DPH <https://github.com/CDR-DPH> Thanks for the report!
Can you please share, which Browser and which version you are using?
DNR - Error while updating lists: Error: Internal error.
I have seen this error message. It looks like the browser bug described here: #1554 <#1554>
I thought it is fixed and will automatically recover, so I closed it. But perhaps I was too early. Since I was affected by it as well, I can confirm that adblocking is then completely broken. Uninstalling and reininstalling the extension can help.
…_____
Looking at the bug reports, we had a single other report on Windows 10, but lots of reports for Windows 7/8. So, it is safe to say that there is a problem on Windows >=10; but given that practically all reports are from 7/8 - now with only a few percent market share - it looks like there are independent problems.
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I see there is a version 125.0.0.0 listed on their website. Would be interesting if it makes a difference. Some background: the problem with |
Can confirm this error appears on Chrome Version 109.0.5414.120 running on Windows 7. Removed and reinstalled the extension multiple times. Still get the error. |
I have the same exact problem with Ghostery on the Vivaldi browser [6.5.3206.39 (Stable channel) (64-bit)]. Reinstalling extension does not help. Is the CSS code posted previously (above) supposed to "fix" this issue for now? |
^ Followup - (to reiterate, reinstalling add-on does not help) - beyond this, if I disable/enable the add-on the error will disappear momentarily but soon (w/in seconds) return. I have tried disabling "Ad Blocking" option - no help (same results). |
@lakrsrool Note that Vivaldi is based on Chromium. Could you try to update Vivaldi to the latest version? The current version that I see on Windows and Linux is 6.7.3329.41. For the 6.7 version, I see Chrome/124.0.0.0 being shown as part of the user agent. The bugfix came in Chromium 124. I assume 124.0.0.0 is a truncated version number and Vivaldi 6.7.3329.41 should have the fix, but I'm not familiar enough with Vivaldi to confirm that. Since it is a browser bug, unfortunately we cannot do anything in the Ghostery extension to work around it. You have to upgrade to a Chromium version that includes the fix. |
So basically there's no way to use the latest version of Ghostery on older versions of Chrome (i.e. Windows 7) since Chrome cannot be updated on Windows 7 past version 109.0.5414.120 |
@Printninja Yes, both Windows 7 and also 8.1. In 2023, Microsoft ended their support and Google followed shortly after for Chrome. Since there are no more security updates, our strong recommendation is for everyone to upgrade to Windows 10/11. Or to consider switching to Linux (especially an option for older hardware). |
I am aware that Windows 7 is no longer supported by Microsoft, but I prefer the Windows 7 O.S. for a number of reasons. I do not like Windows 10/11. Microsoft deliberately exaggerates the "security" issue to try and force people into using Windows 10. |
Thanks for the feedback. I've updated Vivaldi to 6.7.3329.41 - and the error for the Ghostery extension has disappeared. So it appears this update has addressed the issue. Many thanks again. I'm thinking about going back to auto-updates (I had just recently changed to my getting a notice - but I don't recall ever getting a notice that an update was available). |
You could reproduce anytime with Slimjet 42.0.3.0. Your last 3 versions of ghostery triggered this error. I tried to upgrade to slimjet 43.0.3.0 but it's so badly made that even though I had no more ghostery extension error, the computer was unusable, so back to 42.0.3.0 on Fedora 40. And I'm in disaccord as it is a browser bug. I've been running Slimjet 42.0.3.0 since Feb 1 2024 and only the version 10 of ghostery caused issues. Issues started on June 12 precisely then stopped the following day and are back again as of today the 18th. Version 42.0.3.0 (basé sur Chromium 120.0.6099.18) (Build officiel) (64 bits) I'm extremely reluctant to ever upgrade slimjet when it's not broken. |
Ghostery 10.3.9 error details: Cannot load extension with file or directory name |
how do i roll back on older ghostery? (that still works on chrome 109.0.5414.168) i'd rather not install another extension. |
You can download older version from their github page and install them manually into the older version of Chrome. I did it successfully, but it doesn't seem to stay installed. I'm not sure why, but the extension seems to disappear shortly after I install it. I gave up and just installed uBlock Origin. |
i guess this is the only way? |
Or you go to Windows 10 (ugh) and then you can use the latest Chrome browser. I've already built a Windows 10 tower. Just need to do a data transfer and set everything up. Lots of work. I hate the idea of abandoning my trusty Windows 7 machine, but more and more software simply won't run under Windows 7. Frustrating. Also, there's always Firefox. |
You can download ghostery v8, put your browser extensions into developer mode, it's important. Then unzip to a custom location where it doesn't risk to be deleted, outside of your browser dirs. Then on the extension page, click on 'load unpacked extension', point it to the path where you unzipped it, and that's it. It will stay installed until you choose to update it manually. |
Time to get linux a chance. I to, run either linux or Win 7, dual boot. Won't ever upgrade Win. Haven't booted Win in months now... |
You can't run Adobe Creative Cloud software under Linux or Windows 7. I own a graphic design and web development company, and as much as I hate it, I have to be able to use the latest versions of Adobe software when clients send me files. If Linux were a practical option, I'd have switched in a heartbeat long ago. |
Unfortunately true for Adobe Software. Sad! Curiosity if you want to give it a try: I have a Win 7 laptop and ghostery 10.3.6 works perfectly fine with Slimjet Version 38.0.10.0 (based on Chromium 109.0.5414.74) (Official Build) (32-bit). |
this works, thank you so much :) |
@i300220 This the bug that I was referring to: https://issues.chromium.org/issues/40285683 It has been fixed in later Chromium versions (124 or higher), but it still exists in 120 (or earlier). It worked with Ghostery 8 because it is using Manifest V2, but since 3rd of June Google Chrome forces all extensions to upgrade to Manifest V3. When using the new DNR API, this bugfix is critical. |
I see, thanks. Slimjet, contrarily to Brave or Vivaldi is not updated very frequently. And the last version But strangely enough, Ghostery 10.3.6 works perfectly fine on Win 7 with Slimjet Version 38.0.10.0 (based on Chromium 109.0.5414.74) (Official Build) (32-bit). |
Ghostery 10.3.9 I can confirm this situation as well. Some days, clicking "reload" will fix it; but other days, it does not matter how many times I hit "reload". I've reinstalled - no change. I've also disabled all other extensions so Ghostery is the only one - again, no change. This is super frustrating and not a good experience. EDIT: Using Developer Mode, I rolled it back to 10.3.6 and it seems to be working. |
Just noticed this 10.3.9 in Chrome Version 126.0.6478.115 (Official Build) (arm64) on macOC Sonoma Version 14.5 on an M3 MacBook Air. I did a "Load unpacked" of 10.3.8 and it seems to work fine except there's an error...
at content_scripts/autoconsent.js:957 (hideElements) |
4 new Ghostery 10.3.9 errors today: Slimjet Version 42.0.3.0 (basé sur Chromium 120.0.6099.18) (Build officiel) (64 bits)
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May you please fix this error in Chrome for Windows 7... Using it on a modern Mac at work and an old Win 7 at home causes problems - if the extension is removed from one device, it disappears on the second.... |
@Piotr-23 sadly there is no way we can support Ghostery for older versions of Chrome. For now it would be best if you disable Extension synchronization from your Chrome profile. You should be able to find it in chrome://settings/?search=sync |
Interestingly, the Brave browser will support MV2 extensions for another year thanks to the 'ExtensionManifestV2Availability’ key. https://github.com/brave/brave-core/blob/master/chromium_src/extensions/common/extension_features.cc |
Update from Ghostery:
The Google team is aware of this problem and provided a fix in Chromium 124. Please ensure that you are running the latest version of Chrome, or any other browser that is based on Chromium.
For Windows 7/8/8.1 users: The last version of Chromium is 109, which is causing known problems. Since Windows 7/8/8.1 is end-of-life and will no longer receive any updates, it is strongly recommended to upgrade to Windows 10/11. If that is not possible, a temporary solution is to switch to Firefox ESR, which still provided updates.
After rolling out Ghostery 10 (migrating to Manifest V3), we got reports on the Chrome store about this error message:
Unfortunately, we cannot reproduce yet, nor did the reports provide additional details. This issue is intended as a placeholder and to collect additional information.
Firefox should not be affected (still on Ghostery 8). It has been reported on the Chrome store, but it is likely that it affects other Chromium-forks.
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