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Community and Safety WG

Mar 21, 2019

Attendees:

  • Charles (@ckerr)
  • John (@jkleinsc)
  • Shelley (@codebytere)
  • Sofia (@sofianguy)
  • Tony (@tonyganch)

Agenda

  1. Guidelines for banning
    • Step away program, “you need to step away for a day”.
    • Some behavior would require an immediate ban anyway, e.g. spamming, inciteful comments, throwing frogs at your windshield while you’re driving.
    • Use tools for a ban, or just ask them to not interact? If we go with a “soft ban” of asking someone to stop interacting for some time, we need to make sure that request to the user is clear and easily understood.
    • What is a way back to the community, how does one repay his sins? Decide on a case by case basis.
    • Should we consider permanent bans?
    • Create a boilerplate answer:
      • to clarify our community expectations (“This is not how we do it here”, “This is not what our community expects”);
      • to clarify how our community works (with specifics, how much time to wait for the answer, what to do if it’s too long);
      • “If you’d like to join/help us, here’s a way to do it”.
    • Share this boilerplate with all maintainers to use for spams/duplicates/angry behavior => Include in bug template instead of relying on human factor. We should not make triaging harder.

Decisions:

Escalation path:

  1. Include “How it works” section into a bug template, e.g. ETA expectations and link to CoC.
  2. First response: Remind in comment “How it works”.
  3. Second response: “Please do not interact for a day” (soft ban, no tools involved).
  4. Third response: Hard ban for a week.
  5. Fourth response: Vote on banning.

TODOs:

  • Invite Lee (@lee-dohm) to next meeting to talk about canned messages and ban guide (@jkleinsc)
  • Share ban guideline and escalation path in governance repo and Slack
  • Community guideline on how electron maintainers work (@codebytere)
    • Change issue template to include tl;dr line about community guidelines and link to full details for guidelines (from governance repo / C&S WG directory)
  • Talk to Lee about draft for first response, and then write down the draft (@jkleinsc)