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AlertManagement.md

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principles

  • part of CRM app

model

source

  • uid
  • title
  • description (markdown)
  • comments
  • itenvironment (link to itenvironment obj if it exists, see assetmgmt)
  • project (link to project object)
  • links (list of link objects)

alert

  • uid
  • title
  • source (link to source)
  • source_id #whatever id used on source to identify where the issue comes from (recommend dot notation)
  • content (markdown)
  • category (dot notation, freely to be chosen by source)
  • parentalert (if this is dependent on other alert)
  • deviceuid (is assetmgmt used)
  • componentuid (is assetmgmt used)
  • starttime (auto calculated by system)
  • closetime (auto calculated by system)
  • state: new, confirmed, closed
  • urgency: critical, urgent, normal, minor
  • data (for e.g. toml, json or yaml structured content)
  • escalationlevel (yellow, orrange, red, green)
  • alert_profile
  • comments
  • tasks
  • links
  • owner #can be more than 1 at same time
  • type_down: bool (if there is downtime)
  • type_performance: bool
  • type_security: book
  • type_instability: bool
  • type_ui :userinterface
  • type_possibledataloss

alert_profile

  • uid
  • name
  • description (markdown)
  • configuration: is toml config, depends on type of profile, what this configuration is